A condensed version of the volunteer training programme that can be rolled out to quickly provide volunteers with the most essential skills.

A migration unit designed with clearly defined and divided roles amongst the different staff. This allows specialization and focus.

Internal programmes to increase diversity of National Society staff and volunteers. In order to understand the full spectrum of needs, vulnerabilities and sensitivities of different migrants and ensure services are effective, service providers benefit from having a more diverse staff and volunteer workforce.

Psychosocial training and support for volunteers to help them handle the mental strain of dealing with the high inflows of migrants, the transient nature of their support, and the traumatic stories they hear from migrants.